Wahal Engineers

Consulting with stakeholders

Consulting with stakeholders helps to understand their vision of the organisation, their services and procedures to better equip us with getting their problem.

Understanding

Business Processes

Understanding the business processes helps to find the flaws and provide the best possible solution accordingly. A detailed analysis of business processes helps in the segregation of inefficient and efficient processes.

SOPs

Understanding SOPs is essential to avoid any blunder while providing service and aligning with the company’s protocol. SOPs also help in avoiding mishaps and maintain quality control reducing chances of human errors.

Existing Server Software

Understanding the current server helps to figure out the source cause of the problem. Understanding which processes require which software solutions and the state of the current or existing software being used by the client helps in identifying their utilization and efficiency.

Requirement Gathering

It is necessary to be clear about the client’s requirement to meet their needs & expectations in order to provide the solution. Aligning the solutions with their vision and long term goals as well as the business plans helps achieve goals in time and with efficiency.

Budget Discussion

Budget discussion helps to provide an affordable solution and minimise the chance of negotiations and disputes.

After all the investigation and understanding, we concluded that the fault point was identified as their weak server management software; leading to poor website performance. The client needed better server management and maintenance, depending on their requirement and website data size.