
Discussion with stakeholders
Discussion with stakeholders helps to understand the organisation’s eyesight, operations, system, and processes to better equip us with understanding their problem.
Understanding
Business Processes
Understanding the business process helps to understand the problem and determine where the problem lies to provide an authentic solution.
SOPs
To avoid any inconsistencies in the protocols and get aligned with the company’s rules, understanding SOPs is essential. Many a time, SOPs are not implemented properly and this leads to attenuation and reduced effectiveness.
Existing Server Software
Understanding the current server configuration helps to figure out the root cause of the problem.
Budget Discussion
It is important to discuss the budget because a clear budget idea helps provide the best possible solution within the budget bandwidth.
Requirement Gathering
Requirements gathering helps meet the client’s needs & expectations and provide the best suitable solution based on the problem and requirement.
After all the conversation and analysis, we found that the site performed poorly because the problem lies in their server management software. The client required better server management and upkeep depending on their site data size and need.
Solution provided by the company
A poor server can lead to losing your prospects, so it must perform well to deliver website content to visitors as quickly as possible. as per accepted techniques of software development, project management and considering the customer’s necessities and budget, JMDS provided the solution as:
Server Hosting
Provided hosting space on the Linux server and configured cPanel.
Hosting Backup & maintenance
Our team manages regular backups of the hosted domain(s) and maintain their server security and technology upgrades for the hosted domain(s) when needed.
Third-Party Integration
Provide support for certificates like SSL, SMS Gateways, Payment Gateways, and third-party APIs, all subject to their dependencies on the Linux platform.
E-mail and Support
E-mail configuration for them and providing support for e-mail and website whenever required.