Smart Shrubs is a unique programme that focuses on developing mind and personality based on the constructivist approach and positive & developmental psychology’s principles. Smart Shrubs attempt to facilitate children to develop the concept of Communication, Leadership, Self-awareness, Emotional Intelligence, Relationship Management, Self Esteem, Problem Solving & Creativity, Dramatics & Aesthetics, Morality, Ethics & Justice, Happiness & Optimism. They are concerned about the pre-adolescent and adolescent children and helping them in their transition phase to deal with every aspect of life.
Our team invests hours in understanding the problem and its causes in-depth to provide the best suitable solution. The problem identification process involved many steps as:
Discussion with stakeholders
Discussing with stakeholders helps to understand the problem they are going through, their operations, expectations and processes and providing solution accordingly.
A better understanding of the business processes helps provide the services that are customised and are of industry standard.
Knowing the company’s SOPs helps avoid any swap in its protocols while providing the services.
Existing Software Solutions
Understanding the current software solutions is important as it helps to get the right cause of the problem and provide a better solution.
It is beneficial to understand target customers as it helps to provide market-oriented solutions for faster business growth.
Getting clear about the client’s requirements helps meet the client’s needs & expectation and provide the best suitable solution.
Discussing the budget needed to provide affordable solution and minimise the chance of any future conflicts.
After all the conversations and analysis, JMDS concluded that the problem lies in the UX and UI design of the site, causing a reduction in website traffic. They also needed a fully functioning site through which the client could conduct online classes during this pandemic time and also receive payments online. They need a dedicated and reliable server, efficient software and a team of experts to manage and maintain it.
Solution provided by the company
After understanding the client issue and requirement and finding the best possible solution, JMDS proposed the solution to the client for final approval.
- UI/UX Resource Provision
- A fully functioning and operational website to conduct their classes
- AWS Management Backups & Maintenance
- Third-Party Applications Support
- Magento Resource Provision for Maintenance
- Zoho Consultancy
After the final client’s approval and agreement confirmation, JMDS implemented the solutions as given below:
- JMDS revamped their website to make it fully operational empowering them to conduct classes online smoothly
JMDS provided the best level server support team to manage the hosted domain(s).
- Maintains the AWS account, instance security policies, and technology upgrades whenever required.
Assist with third-party APIs and certificates like SSL, SMS Gateways, Payment Gateways etc., subject to their dependencies on the Linux platform.
- Provided resource provision of a designated Sr. Magento Developer team with add on Magento developers’ team to manage, maintain, and extend the client domain’s functionalities.
- Implemented CRM and other software applications of Zoho Suites and provide support as per the need.
- JMDS maintains the following aspects of the Magento platform:
- Site Management
- Service Management
JMDS implemented the solutions after proper testing. The client is pleased with the JMDS consultation, suggestions and services. Their website is working good with a great UX, beautiful UI high website loading speed. The client is making good sales and getting a high ROI by many folds.