Patrician is inspired by the life of Jesus Christ. Patrician is Roman Catholic Religious Congregation founded in 1808 by Bishop Daniel Delany and proclaimed supporting the poor. They believe in hope, love and faith and are dedicated to their creator-god. They travel the world to promote wholeness, welcome and self-worth. They think that they are sent to earth for service and to serve the poor; they’re ready to struggle, fail and taking the risk. They believe that someday their voice will be heard.
Problem Identification is the first step towards providing a solution. A detailed understanding and analysis help identify the root cause of the problem and provide appropriate solutions to clients. Steps involved in identifying the problem and the causes are:
Consulting the concerned
Consulting the concerned person is important to understand their vision, services and procedures to identify fault points and equipping them with the best possible solution.
Understanding the processes and operation helps to find the flaws and provide the best possible solution accordingly. A detailed analysis of operation processes helps in the segregation of inefficient and efficient processes.
Understanding the SOPs prevents us from invading the charity protocols and help us to align with their systems while serving them. SOPs reduces the chances of any mishaps and human errors.
Existing Server Software
Understanding the current server helps to figure out the root cause of the problem. Understanding the type of software required and the state of the client’s existing software helps identify their utilisation and efficiency.
It is necessary to be clear about the client’s requirement to meet their needs & expectations and provide the best suitable solution. Aligning the solutions with their vision and long term goals helps achieve them efficiently.
Budget discussion helps to provide an affordable solution and minimise the chance of negotiations and conflicts.
After all the discussion and understanding, we found that the problem lies in their server management software, and that’s why the site is performing inadequately. The client needed better server management and maintenance, depending on their website data size and need.
Solution provided by the company
A bad server can prompt losing your traffic, so it must perform well to deliver site content to visitors as fast as possible. After the conclusion and finalising the solution as per accepted techniques of software development, project management and considering the customer’s necessities, JMDS gave the solution as:
We set up the CPanel and provided hosting space on the Linux server.
We provided support for third-party APIs and certificates like SSL, SMS Gateways, Payment Gateways and all subject to their dependencies on the Linux platform.
Hosting Backup & maintenance
Our team manages daily, weekly and monthly backups of the hosted domain(s) and maintain their server security and technology upgrades for the hosted domain(s) when needed.
E-mail and Support
We set up the e-mail and provide support for e-mail and website whenever required.
All the solutions implemented after testing, their website is now secure and smooth with good loading speed. JMDS fulfilled their requirement by providing better server & hosting, regular maintenance, and commits a service uptime of 99.9%. JMDS team is always available for support and responds within 24-48 hours, quick fix if any issue occurs, or any help needed.