Consulting with stakeholders
Consulting with stakeholders helps to understand the issue better and know the actual problems they’re facing.
Understanding
Existing Server Software
Understanding the existing server needs to find the root cause of the problem.
Business Processes
Understanding the business processes reduces the chance of any flaws in the solution and helps to provide a personalised solution.
Requirement Gathering
Requirements gathering is very important to provide the best possible solution. Whether a client needs a customised solution or already existing solutions needs optimisation is a decision based on the requirements.
Budget Discussion
Discussing the budget needed to provide affordable solution and minimise the chance of negotiations and conflicts.
After all the discussion session and analysis, we found that the problem lied in their server management software; thus the website was performing poorly. It was crashing and there were periodic blackouts. The client needed better server management and maintenance based on their website size and need.
Solution provided by the company
Your web server is not just storage; it must perform well to deliver site content to visitors as quickly as possible. A lousy server can lead to losing your prospects. As per accepted techniques of software development, project management and keeping the client’s requirements and budget in mind, JMDS provided the solution as:
Server Hosting
Provided hosting space on Linux server and CPanel setup.
Hosting Backup & maintenance
Maintaining daily, weekly and monthly backups of the hosted domain(s). Maintain their server security and technology upgrades for the hosted domain(s) when required.
Third-Party Integration
Provided support for third-party APIs and certificates like SSL, SMS Gateways, Payment Gateways and all subject to their dependencies on the Linux platform.
E-mail and Support
E-mail setup and support for e-mail and website whenever required.