Discussion with stakeholders
Discussion with stakeholders helped us understand their dilemmas and where they face obstacles, their vision, operation processes, and important domains where they’re experiencing the issue to provide solutions based on the problems. A precise and true understanding of the problem always supports providing a better solution.
Understanding
Business Processes
Understanding the business processes is important to get into the core of the problem and closely understand its cause as it helps to understand and analyse the requirements of automation to smoothen the business processes. A better understanding of the problem and the causes equipped us to provide proper and personalised advice and solutions.
SOPs
Since Kare Option is in healthcare, any inconsistency may cause a serious issue, and they cannot afford it. Understanding the SOPs of Kare Options helped us avoid any inconsistency in its protocols while providing the services.
Budget Discussion
The budget discussion gives a range of budget to provide the best available solution in the given range and lessen the chances of any future conflicts.
Requirement Gathering
Requirement gathering helps to understand the client’s needs and expectations and providing them with customised solutions. It is the critical step for a successful project and helps us aligning the solution with the client’s expectations to keep the client satisfied. We met the expectations of Kare Option because we listened to them and their precise requirements.
Kare options needed a thorough consultation to define their business strategy and operations to have an efficient flow of process with high customer engagement.
Solution provided by the company
After recognising the issue and underlying cause, we provided the best possible solutions based on the needs, requirements, expectations and budget of the Kare Options. The services provided are:
Consultation
We arranged one-to-one meetings with their project manager and provided a thorough consultation and guidance for every minor thing related to the business operation and issue they’re could be facing in the processes. Our IT solutions and advanced automation experts suggested cost-effective business process strategies that rely on IT performances and smooth operation.