Consulting the stakeholders
Consulting the stakeholders helps to understand the organisation’s eyesight, operations, system, and processes to better equip us with understanding their problem to provide a suitable solution accordingly.
Understanding
Business Processes
Understanding the current processes and operation helps to determine where the problem lies and which business processes need to be optimised.
SOPs
To avoid any mutilation in the protocols and get aligned with the company’s rules, understanding SOPs is essential. Sometimes SOPs are not implemented properly, and this leads to attenuation and reduced effectiveness.
Existing Server Software
Understanding the current server configuration helps to figure out the source cause of the problem. Identifying the type of server software required and the client’s current server’s condition helps identify their capacity and use.
Requirement Gathering
Requirements gathering helps meet the client’s needs & expectations and provide the best possible solution based on the problem and requirement. Considering the solutions with their insight and goals helps achieve them in time.
Budget Discussion
It is important to discuss the budget because a clear budget idea helps provide the best possible solution within the budget bandwidth.
After a detailed discussion and understanding of the current processes, we found that the existing server management software is not working well to meet the website’s need; thus, the site performance is poor. The client needed better server management and maintenance, depending on their site data size and need.
Solution provided by the company
A poor server can lead to dropping your website traffic, so it must perform well to deliver website content to visitors as quickly as possible. After understanding the client issue and requirement and finalising the best possible solution as per accepted techniques of software development, project management and considering the customer’s requirements and budget, JMDS provided the solution as:
Server Hosting
JMDS provided hosting space on the Linux server and set up the cPanel.
Hosting Backup & maintenance
Our team manages regular backups of the hosted domain(s) and maintain their server security and technology upgrades for the hosted domain(s) whenever required.
Third-Party Integration
We provided support for third-party APIs and certificates like SSL, SMS Gateways, Payment Gateways and all subject to their dependencies on the Linux platform.
E-mail and Support
We set up the e-mail and provide support for e-mail and website whenever required.