Guardian

Discussion with stakeholders

A precise understanding of the problem always supports providing a better solution. Discussion with stakeholders helped us understand their dilemmas and where they struggle, their vision, operation processes, and important domains where they’re experiencing the issue to provide solutions based on the problems.

Understanding

Business Processes

To get into the core of the problem and closely understand its cause, understanding the business processes is important. Since a suitable solution is crucial to improve the business process to achieve business goals in time, a better understanding of the problem and the causes equipped us to provide proper and personalised advice and solutions.

Current Software Solutions

Understanding existing and effective software solutions helped evolve the existing ones and find the ones that need replacement to resolve the underlying problems. It helped us identify what new software could be installed to automate business processes and increase efficiency.

SOPs

SOPs define every step that helps maintain quality control, ensure consistency in tasks, and decrease chances of human error. Understanding the SOPs of The Guardian prevented us from any violation of its protocols while providing the services.

Limitation

Knowing the limitations of current software and their business operations helped us finding the bridge gap between their business operation, functional software, and the issue they’re facing. Understanding the restrictions and flaws supported us in providing them with suitable solutions based on the identified issues.

Budget Discussion

The budget discussion gives a range of budget to provide the best available solution in the given range and lessen the chances of any future conflicts.

Requirement Gathering

Requirement gathering helps to understand the client’s needs and expectations and satisfying them with personalised solutions. It is the critical step for successful project implementation and helps us aligning the solution with the client’s expectations to address the right complications. We met the expectations of The Guardian because we listened to them and their precise requirements.

After all the conversation, investigation and analysis, we addressed the issue in their operation. Because of shortcomings in their operation processes, Guardian was experiencing inconsistencies and a lack of quality in the workflow. They required a peculiar consultation and solution architecture for a flawless, efficient and smooth operation.