JM Design Studio P Ltd is one of the unique organisations that provide consulting, customised software solutions, Zoho consultation and implementation and management services under one umbrella. JMDS was founded with the mission to become the businesses' technology partner to success. With continuous technological advancements and changing times, businesses have an opportunity to adopt more robust systems that increase efficiencies with minimum resources. Sharp insight into the accelerating digitisation and technology motivates JM Design Studio to help people align their technology with business goals. From the outset, JMDS had the opportunity to work with esteemed companies like Emami Ltd, Samsung, HCL, mama earth, Compass, Trishasmi Creations, Paccous Logistics and more. Working with 51+ happy clients, consult them with brand building, growth strategy, and solving numerous IT-related issues give JMDS a unique edge of innovative perspective.
Elymer Group was founded in 1984 as a contributor in the distribution sector with its technological advancements in metering and turned into Automotive Electronics project development and assembly in 1996. They have a global supply chain and has established the best class manufacturing facilities and infrastructure. They deliver high-quality products with reliability and assurance.
A better problem diagnosis always leads to the most suitable solution. JMDS engagement usually follows the following process for problem identification and investigation:
Discussing with stakeholders
A long healthy discussion with the company stakeholders helped us understand their vision of the organisation, their services, and procedures to better equip us in analysing their problem. While stakeholders share their vision and problem areas, it helps us identify which processes need rework to better the organization efficiency.
Understanding the process matrix of the organisation helps to understand the barriers and provide the best possible solution accordingly.
Knowing the SOPs prevents us from breaking the uniformity and norms of the organisation while providing service and aligning with their protocol.
Existing Server Software
Understanding the current server helps to comprehend the source cause of the issue. Depending upon the server software used by the company affects their operations and efficiency.
Needs and Requirements
It is necessary to be clear about the client’s requirement, which helps meet their needs & expectations and provide a suitable solution based on their need.
Budget discussion helps to provide an affordable solution and minimise the chance of any further negotiations and disputes.
After all the conversations, investigation and understanding, we concluded that the error point is their weak server management software causing the site’s poor performance. Better server management software and maintenance would solve their issue depending on their requirement and site data size.
Solution provided by the company
After the conclusion and finalising the solution as per accepted techniques of software development, project management and considering the customer’s necessities and budget, JMDS provided the solution as:
We set up the cPanel and provided hosting space on the Linux server.
Provided support for third-party APIs and certificates like SSL, SMS Gateways, Payment Gateways and all subject to their dependencies on the Linux platform.
Hosting Backup & maintenance
Our team manages regular backups of the hosted domain(s) and, when needed, maintain their server security and technology upgrades for the hosted domain(s).
E-mail and Support
We set up the e-mail and provide support for e-mail and website whenever required.
After proper testing and analysis, solution implementation completed. Now the website is secure and has a high loading speed. Website bounce rate is meagre, and there is a rare website downtime. We are always available for assistance and responds within 24-48 hours. Our team quick fix if any issue happens. JMDS committed service uptime of 99.9%. The client is happy with the website performance and customer engagement on their website. Elymer Internet is satisfied with all the services provided by JMDS.