JMDS-ENTERPRISE SOFTWARE DEVELOPMENT-JoshMachines

An Overview of Compass

Compass is a Facility Management Service Company. They provide services to cover Corporate, Healthcare, Education and Offshore market needs. They offer a wide range of services that include food and support services, facilities management, catering, cleaning, building maintenance, reception and security. They encourage the corporate industry to outsource non-core activities and save time, money, and resources. They’ve over 17,000+ employees serving over 450+ clients in 45+ cities countrywide. With this, they prove their strong presence in the country and leading the market in its industry.

Problem Identification & Investigation

We are technology partners for Compass and work within the capacity of partnership level agreements in collaboration with them for their clients.

Discussion with Compass

Various customers come on board to Compass, and they need industry experts for consultancy, and here we come as a support partner and work with them to understand the problem their clients are facing and underline causes, discuss the possible solution and how to implement it. Just as we work in conjunction with our direct clients, while discussion, we go through the following process:

Understanding

SOPs

It is better to understand the SOPs of the company to prevent any inconsistencies in the company’s protocols while providing the services. SOPs are the pioneer of the smooth system and operation and lessen the chance of human errors while maintaining quality control.

Existing Solutions

Understanding the existing solutions helps to identify whether the current solution needs minor optimisation to overcome the issue, or we need to develop the entire new solution to replace the existing one.

Needs and Requirements

It is important to understand every minor requirement and need of the clients to equip us to provide the best possible and suitable solution.

Limitation

Having clear information about the limitations of the company is crucial before suggesting any solution. We need to know the scope of freedom to use the company’s data while providing solutions and confidential data that can not be used publicly.

Solution provided by the company

After discussing their need of the hour, problems, causes and limitations of the concerned clients, we serve Compass with the following range of services:

Consultation
Solution Architecture
Software Development
Website Design and Development
Server Hosting and management
Digital Media Marketing
Brand Identity
Other IT-related support and maintenance

Implementation

Depending upon the amount of support clients of Compass and their client’s requirement, we discuss and finalize the suitable solution, time and budget. Our team works on their projects and always deliver quality work on time. We are Compass’ proud partner and have a long partnership because of our ethics and quality of work. They’re happy with our support and services and always prefer us over others in need.

Compass