Discussion with stakeholders
Discussing with stakeholders helps to understand their vision, operation processes, operation conflicts and key areas where they’re experiencing the issue to provide solutions accordingly. A precise understanding of the problem always supports providing a better solution.
Understanding
Business Processes
A better business process leads to business success and achieving business goals smoothly. Understanding the business processes helps to get into the core of the problem and closely understand the cause of the problem.
SOPs
Understanding Emami’s SOPs helped us avoid any inconsistencies in its protocols while providing the services. SOPs are the pilgrim of the smooth system and operation and reduce the probability of human errors.
Existing Software Solutions
Understanding all the effective and working software processes support to find which software needs to be optimised to improve the operation and which software needs to be customised and built to better regulate the functionality and operation.
Limitation
Understanding the limitations of systems or software they’re using, and their business operations helped us find the gap between their business operation, functional software, and the issue they’re facing. Understanding the constraints and flaws supported us in providing them with suitable solutions based on the problem.
Budget
Discussion The budget discussion gives a range of budget to provide the best available solution in the given range and lessen the likelihood of any future disputes.
Requirement Gathering
Requirement gathering helps to understand the client’s needs and expectations and satisfying them with personalised solutions. Aligning the solution with the expectations is important to keep the client satisfied, and this could be only possible when we’ve precise requirements. After all the investigation and analysis, we addressed the issue and offered our own developed product ‘TraceX’, which is a smart tag management system. Because of flaws in its present system, Emami was experiencing issues in Material Management, Inventory & Warehousing Management Systems. ‘TraceX’ handled these issues and reduced losses in materials, manage inventories and established smooth communication within warehouses. They needed a proper consultation and solution architecture for the flawless operation.
Solution provided by the company
After getting the problem and its cause, and based on Emami’s needs, requirements, expectations and budget, we equipped them with the following services:
Consultation
We managed one-to-one meetings with their project manager and provided consultation and guidance for every minor thing related to the business operation and issue they’re facing in the process. With our expertise in IT solutions and advanced automation, we advised them what things could be automated to enhance their business processes and operation, including material, inventory and warehousing management.