Privacy Policy

PRIVACY POLICY


This Privacy Policy sets out how we, www.joshmachines.com, collect, store and use information about you when you use or interact with our website, www.joshmachines.com (our website) and where we otherwise obtain or collect information about you.

This Privacy Policy is effective from 1stSeptember, 2018.

OUR DETAILS:

JM Design Studio Pvt Ltd is a technology solution provider across various industry verticals with its rich domain knowledge and focus on innovations in the form of software applications as services, digital transformations for business performance, capabilities for highest levels of optimization and commitment to its clients.

JM Design Studio & Pvt Ltd (we, our and us) operates the website.

JM Design Studio & Pvt Ltd is a company based in India. Our registered address is 308, Vikas Surya Tower Plot No. 7, Sector 12, Dwarka, New Delhi-110075, India.

Our contact email address is studio@joshmachines.com.

SUMMARY:

This section summarizes how we obtain, store, and use information about you. It is intended to provide a very general overview only. It is not complete in and of itself and it must be read in conjunction with the corresponding full sections of this Privacy Policy.

  • Data controller:joshmachines.com
  • How we collect or obtain information about you:
    • When you provide it to us by contacting us.
    • From your use of our website, using cookies and
    • From third parties.
  • Information we collect: Name, Contact details, IP address, information from cookies, information about your computer or device, information about how you use our website, which pages you have viewed, the time when you view them and what you clicked on, the geographical location from which you accessed our website.
  • How we use your information: for administrative and business purposes, particularly to contact you to improve our business and website, to fulfill our contractual obligations , to advertise our goods and services ,to analyze your use of our website and in connection with our legal rights and obligations.
  • Disclosure of your information to third parties: only to the extent necessary to run our business, to our service providers, to fulfill any contracts we enter into with you and where required by law or to enforce our legal rights.
  • Do we sell your information to third parties (other than in the course of a business sale or purchase or similar event):No
  • How long we retain your information: for no longer than necessary, taking into account any legal obligations we have, any other legal basis we have for using your information. For specific retention periods in relation to certain information which we collect from you.
  • How we secure your information: using appropriate technical and organizational measures such as storing your information on secure servers, encrypting transfers of data to or from our servers using Secure Sockets Layer (SSL) technology, only granting access to your information where necessary.
  • Use of cookies: we use cookies on our website including essential, functional and analytical and targeting cookies. For more information, please visit our cookies policy page joshmachines.com.
  • Transfers of your information outside the European Economic Area: we will only transfer your information outside the European Economic Area for business management, maintenance, up gradation etc. or if we are required to do so by law.
  • Your rights in relation to your information
    • to access your information and to receive information about its use
    • to have your information corrected and/or completed
    • to have your information deleted
    • to restrict the use of your information
    • to receive your information in a portable format
    • to object to the use of your information
    • to withdraw your consent to the use of your information
    • to complain to a supervisory authority
  • Sensitive personal information: we do not knowingly or intentionally collect what is commonly referred to as ‘sensitive personal information’. Please do not submit sensitive personal information about you to us.

LEGAL BASIS FOR PROCESSING:

Our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

WEB SERVER LOG INFORMATION:

We use as server to host our website. Our website server automatically logs the IP address you use to access our website as well as other information about your visit such as the pages accessed, information requested, the date and time of the request, the source of your access to our website and your browser version and operating system.

USE OF WEBSITE SERVER LOG INFORMATION FOR IT SECURITY PURPOSES:

We do not access log data from our website serve to collect and store server logs to ensure network and IT security and so that the server and website remain uncompromised. This includes analyzing log files to help identify and prevent unauthorized access to our network, the distribution of malicious code, denial of services attacks and other cyber-attacks, by detecting unusual or suspicious activity.

Unless we are investigating suspicious or potential criminal activity, we do not make, nor do we allow our hosting provider to make, any attempt to identify you from the information collected via server logs.

USE OF WEBSITE SERVER LOG INFORMATION TO ANALYSE WEBSITE USE AND IMPROVE OUR WEBSITE:

We use the information collected by our website server logs to analyze how our website users interact with our website and its features. For example, we analyze the number of visits and unique visitors we receive, the time and date of the visit, the location of the visit and the operating system and browser used.

INFORMATION WE COLLECT WHEN YOU CONTACT US:

We collect and use information from individuals who contact us in accordance with this section.

Email:

When you send an email to the email address displayed on our website we collect your email address and any other information you provide in that email.

TRANSFER AND STORAGE OF YOUR INFORMATION:

Emails you send us will be stored on our servers.

Contact form:

When you contact us using our contact form, we collect name, email address, and IP address. We also collect any other information you provide to us when you complete the contact form including any optional information, such as phone number or company name.

If you do not provide the mandatory information required by our contact form, you will not be able to submit the contact form and we will not receive your enquiry.

TRANSFER AND STORAGE OF YOUR INFORMATION:

Messages you send us via our contact form will be stored on our servers.

Post:

If you contact us by post, we will collect any information you provide to us in any postal communications you send us.

INFORMATION WE COLLECT WHEN YOU INTERACT WITH OUR WEBSITE:

We collect and use information from individuals who interact with particular features of our website in accordance with this section.

E-Newsletter:

When you sign up for our e-newsletter on our website or opt to receive news, offers from us by entering the name and email address and clicking subscribe or ticking a box at checkout indicating that you would like to receive your e-newsletter, we collect name and email address.

TRANSFER AND STORAGE OF YOUR INFORMATION:

We use a service to send out our e-newsletter and administer our mailing list.

Information you submit to subscribe for our e-newsletter will be stored on our servers.

Registering on our website:

When you register and create an account on our website, we collect the following information: name, email address, IP address, mailing address, contact and any other information you provide to us when you complete the registration form, including any optional information, such as phone number or company name

If you do not provide the mandatory information required by the registration form, you will not be able to register or create an account on our website.

TRANSFER AND STORAGE OF YOUR INFORMATION:

Information you submit to us via the registration form on our website will be stored on our servers.

INFORMATION WE COLLECT WHEN YOU PLACE AN ORDER ON OUR WEBSITE:

We collect and use information from individuals who place an order on our website in accordance with this section.

INFORMATION COLLECTED WHEN YOU PLACE AN ORDER:

Mandatory information:

When you place an order for goods or services on our website, we collect your name, email address, billing address, shipping address, company name, VAT/ GST (if applicable) and any other mandatory information you collect from customers at checkout.

If you do not provide this information, you will not be able to purchase goods or services from us on our website or enter into a contract with us.

Optional information:

We also collect optional information from you, such as your phone number and any additional optional information at checkout. We also ask you if you would like to receive marketing communications from us. For further information, see ‘Marketing communications’ in this section below.

Processing your payment:

After you place an order on our website you will need to make payment for the goods or services you have ordered. In order to process your payment we use a third party payment processor. Your payment will be processed by the third party payment processor you choose to process your payment.

The third party payment processor choose to process your payment collects, uses and processes your information, including payment information, in accordance with their privacy policies. You can access their privacy policies.

TRANSFER AND STORAGE OF YOUR INFORMATION:

Information relating to the processing of your payment is stored on our third party payment processor’s servers.

Marketing communications:

At checkout you will have the option of receiving marketing communications from us.

OUR SIMILAR GOODS AND SERVICES:

You can opt-out from receiving marketing communications in relation to our goods and which are similar to those which you purchase from us, by ticking a box to opt out.

We will send you marketing communications in relation to similar goods and services if you do not opt out from receiving them.

Legal basis for processing: Our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation.

Legitimate interests: Direct marketing and advertising our products and services.

TRANSFER AND STORAGE OF YOUR INFORMATION:

Information you submit to subscribe for our e-newsletter will be stored on our servers.

OUR GOODS AND SERVICES:

You can opt in to receiving marketing communications from us in relation to our goods and services by email. We will send you marketing communications in relation to our goods and services only if you opt-in to receive them.

TRANSFER AND STORAGE OF YOUR INFORMATION:

Information you submit to subscribe for our e-newsletter will be stored on our servers.

THIRD PARTY GOODS AND SERVICES:

In addition to receiving information about our products and services, you can opt in to receiving marketing communications from us in relation third party goods and services by email.

TRANSFER AND STORAGE OF YOUR INFORMATION:

Information you submit to subscribe for our e-newsletter will be stored on our servers.

INFORMATION COLLECTED OR OBTAINED FROM THIRD PARTIES:

This section sets out how we obtain or collect information about you from third parties.

Information received from third parties:

Generally, we do receive information about you from third parties. The third parties from which we receive information about you will generally include Apple and Google.

It is also possible that third parties with whom we have had no prior contact may provide us with information about you.

Information we obtain from third parties will generally be your name and contact details, but will include any additional information about you which they provide to us.

WHERE WE RECEIVE INFORMATION ABOUT YOU IN ERROR:

If we receive information about you from a third party in error and/or we do not have a legal basis for processing that information, we will delete your information.

Information obtained by us from third parties:

In certain circumstances we will obtain information about you from certain publicly accessible sources, both EU and non-EU, such as online customer databases, business directories, social media, and websites.

OUR USE OF AUTOMATED DECISION-MAKING AND PROFILING:

We use automated decision making and profiling on our website. We do not consider that this has any legal effect on you or similarly significantly affects you.

You have the right to object to our use of automated decision making and profiling described in this section. You can do that by opting-out of cookies and similar technologies in accordance with the method described in the relevant section below. If you do not want us to process your actual IP address, when you visit our website, you can use a Virtual Private Network (VPN) or a free service.

You can find out more about our use of cookies and similar technologies and how to opt out from them in our cookies policy, which is available on cookie policy page.

AUTOMATED DECISION MAKING:

Automated decision making is decision making by technological means (i.e. by a machine) without human involvement.

USE OF AUTOMATED DECISION MAKING FOR DISPLAY ADVERTISING:

We automate the display advertisements containing our products and services on other websites you visit, you based on the fact that you have visited our website using cookies. For further information on the cookies we use, please see our cookies policy which is which is available on cookie policy page.

PROFILING:

Profiling is any form of automated processing of your information to evaluate personal aspects about you, in particular to analyze or predict things like your performance at work, economic situation, health, personal preferences, interests, reliability, behavior, location or movements.

USE OF PROFILING FOR WEB ANALYTICS:

Our web analytics service, Google Analytics uses collects information such as your location and your behavior when you access our website and we will only process information from cookies if you have consented to us setting cookies on your computer in accordance with our cookies policy.

DISCLOSURE AND ADDITIONAL USES OF YOUR INFORMATION:

This section sets out the circumstances in which, we may/will disclose information about you to third parties and any additional purposes for which we use your information.

Disclosure of your information to service providers:

We use third parties to provide us with services which are necessary to run our business or to assist us with running our business.

Your information will be shared with the service providers where necessary to provide you with the service you have requested, whether that is accessing our website or our prior or current contracts to receive goods and services from us.

We do not display the identities of all of our service providers publicly by name for security and competitive reasons. If you would like further information about the identities of our service providers, however, please contact us directly via our contact form or by email and we will provide you with such information where you have a legitimate reason for requesting it.

Disclosure of Your Information to Other Third Parties:

We disclose your information to other third parties in specific circumstances, as set out below.

Providing information to third parties such as Google Inc. and Apple: Google collects information through our use of Google Analytics on our website. Google uses this information, including IP addresses and information from cookies, for a number of purposes, such as improving its Google Analytics service. Information is shared with Google on an aggregated and anonymised basis. To find out more about what information Google collects, how it uses this information and how to control the information sent to Google, please see the following page: https://www.google.com/policies/privacy/partners/.

Legitimate interest(s): meeting our contractual obligations to Google under our Google Analytics Terms of Service (https://www.google.com/analytics/terms/us.html)

You can opt out of Google Analytics by installing the browser plugin here: https://tools.google.com/dlpage/gaoptout

TRANSFER AND STORAGE OF YOUR INFORMATION:

Information collected by Google Analytics is stored outside the European Economic Area on Google’s servers in the United States of America.

For further information about the safeguards used when your information is transferred outside the European Economic Area.

Sharing your information with third parties, which are either related to or associated with the running of our business, where it is necessary for us to do so. These third parties include our accountants, advisors, affiliates, business partners, independent contractors. Further information on each of these third parties is set out below.

Accountants:

We share information with our accountants for tax purposes. For example, we share invoices we issue and receive with our accountants for the purpose of completing tax returns and our end of year accounts.

Advisors:

Occasionally, we obtain advice from advisors, such as lawyers and public relations professionals. We will share your information with these third parties only where it is necessary to enable these third parties to be able to provide us with the relevant advice.

Affiliates:

Affiliates are individuals or entities we work with to promote our business by various means, including by advertising our services on their websites. Our affiliates can be in business or individual your affiliates are by industry, sector and sub-sector. Affiliates will share information with us and we will share information with them where you have expressed an interest in our products or services.

Business partners:

Business partners are businesses we work with which provide goods and services which are complementary to our own or which allow us to provide goods or services which we could not provide on our own. We share information with our business partners where you have requested services which they provide whether independently from, or in connection with or own services.

Independent contractors:

Occasionally, we use independent contractors in our business. Your information will be shared with independent contractors only where it is necessary for them to perform the function we have hired them perform in relation to our business.

We do not display the identities of all of the other third parties we may share information with by name for security and competitive reasons. If you would like further information about the identities of such third parties, however, please contact us directly by email and we will provide you with such information where you have a legitimate reason for requesting it.

Sharing your information with a prospective or actual purchaser or seller in the context of a business or asset sale or acquisition by us, a merger or similar business combination event, whether actual or potential.

DISCLOSURE AND USE OF YOUR INFORMATION FOR LEGAL REASONS:

Indicating possible criminal acts or threats to public security to a competent authority:

If we suspect that criminal or potential criminal conduct has occurred, we will in certain circumstances need to contact an appropriate authority, such as the police. This could be the case, for instance, if we suspect that we fraud or a cybercrime has been committed or if we receive threats or malicious communications towards us or third parties.

We will generally only need to process your information for this purpose if you were involved or affected by such an incident in some way.

In connection with the enforcement or potential enforcement our legal rights:

We will use your information in connection with the enforcement or potential enforcement of our legal rights, including, for example, sharing information with debt collection agencies if you do not pay amounts owed to us when you are contractually obliged to do so. Our legal rights may be contractual (where we have entered into a contract with you) or non-contractual (such as legal rights that we have under copyright law or tort law).

In connection with a legal or potential legal dispute or proceedings:

We may need to use your information if we are involved in a dispute with you or a third party for example, either to resolve the dispute or as part of any mediation, arbitration or court resolution or similar process.

For ongoing compliance with laws, regulations and other legal requirements:

We will use and process your information in order to comply with legal obligations to which we are subject.

Where the legal obligations are part of the laws of another country and have not been integrated into the India’s legal framework, we have a legitimate interest in complying with these obligations.

HOW LONG WE RETAIN YOUR INFORMATION:

This section sets out how long we retain your information. We have set out specific retention periods where possible. Where that has not been possible, we have set out the criteria we use to determine the retention period.

Retention periods:

Server log information: we retain information on our server logs for one year.

Correspondence and enquiries: when you make an enquiry or correspond with us for any reason, whether by email, we will retain your information for as long as it takes to respond to and resolve your enquiry, and for further month(s), after which point we will delete your information.

E-Newsletter: we retain the information you used to sign up for our e-newsletter for as long as you remain subscribed or if we decide to cancel our e-newsletter service, whichever comes earlier.

CRITERIA FOR DETERMINING RETENTION PERIODS:

In any other circumstances, we will retain your information for no longer than necessary, taking into account the following:

  • The purpose and use of your information both now and in the future such as whether it is necessary to continue to store that information in order to continue to perform our obligations under a contract with you or to contact you in the future;
  • Whether we have any legal obligation to continue to process your information;
  • Whether we have any legal basis to continue to process your information;
  • How valuable your information is;
  • any relevant agreed industry practices on how long information should be retained;
  • the levels of risk, cost and liability involved with us continuing to hold the information;
  • how hard it is to ensure that the information can be kept up to date and accurate; and
  • Any relevant surrounding circumstances.

HOW WE SECURE YOUR INFORMATION:

We take appropriate technical and organizational measures to secure your information and to protect it against unauthorized or unlawful use and accidental loss or destruction, including:

  • Only sharing and providing access to your information to the minimum extent necessary, subject to confidentiality restrictions where appropriate, and on an anonymised basis wherever possible;
  • Using secure servers to store your information;
  • verifying the identity of any individual who requests access to information prior to granting them access to information;

TRANSMISSION OF INFORMATION TO US BY EMAIL:

Transmission of information over the internet is not entirely secure, and if you submit any information to us over the internet, you do so entirely at your own risk.

We cannot be responsible for any costs, expenses, loss of profits, harm to reputation, damages, liabilities or any other form of loss or damage suffered by you as a result of your decision to transmit information to us by such means.

YOUR RIGHTS IN RELATION TO YOUR INFORMATION:

Subject to certain limitations on certain rights, you have the following rights in relation to your information, which you can exercise by sending an email to studio@joshmachines.com:

  • To request access to your information and information related to our use and processing of your information;
  • To request the correction or deletion of your information;
  • To request that we restrict our use of your information;
  • To receive information which you have provided to us in a structured, commonly used and machine-readable format (e.g. a CSV file)and the right to have that information transferred to another data controller;
  • To object to the processing of your information for certain purposes; and
  • To withdraw your consent to our use of your information at any time where we rely on your consent to use or process that information. Please note that if you withdraw your consent, this will not affect the lawfulness of our use and processing of your information on the basis of your consent before the point in time when you withdraw your consent.
  • The right not to be subject to a decision based solely on automated processing, including profiling which produces legal affects concerning you or similarly significantly affects you.

In accordance with Article 77 of the General Data Protection Regulation, you also have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or of an alleged infringement of the General Data Protection Regulation.

FURTHER INFORMATION ON YOUR RIGHTS IN RELATION TO YOUR PERSONAL DATA AS AN INDIVIDUAL:

The above rights are provided in summary form only and certain limitations apply to many of these rights. For further information about your rights in relation to your information, including any limitations which apply, please visit the following pages on the ICO’s website:

You can also find out further information about your rights, as well as information on any limitations which apply to those rights, by reading the underlying legislation contained in Articles 12 to 22 and 34 of the General Data Protection Regulation, which is available here:http://ec.europa.eu/justice/data-protection/reform/files/regulation_oj_en.pdf

Verifying your identity where you request access to your information

Where you request access to your information, we are required by law to use all reasonable measures to verify your identity before doing so.

These measures are designed to protect your information and to reduce the risk of identity fraud, identity theft or general unauthorized access to your information.

HOW WE VERIFY YOUR IDENTITY:

Where we possess appropriate information about you on file, we will attempt to verify your identity using that information.

If it is not possible to identity you from such information, or if we have insufficient information about you, we may require original or certified copies of certain documentation in order to be able to verify your identity before we are able to provide you with access to your information.

We will be able to confirm the precise information we require to verify your identity in your specific circumstances if and when you make such a request.

YOUR RIGHT TO OBJECT TO THE PROCESSING OF YOUR INFORMATION FOR CERTAIN PURPOSES:

You have the following rights in relation to your information, which you may exercise in the same way as you may exercise by sending an email to studio@joshmachines.com:

  • To object to us using or processing your information where we use or process it in order to carry out a task in the public interest or for our legitimate interests, including ‘profiling’ based on any of these purposes; and
  • To object to us using or processing your information for direct marketing purposes.

You may also exercise your right to object to us using or processing your information for direct marketing purposes by:

  • Clicking the unsubscribe link contained at the bottom of any marketing email we send to you and following the instructions which appear in your browser following your clicking on that link;
  • Sending an email to studio@joshmachines.com, asking that we stop sending you marketing communications or by including the words “OPTOUT”.

For more information on how to object to our use of information collected from cookies and similar technologies, please see our cookies policy, which is available on cookie policy page.

SENSITIVE PERSONAL INFORMATION:

‘Sensitive personal information’ is information about an individual that reveals their racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic information, biometric information for the purpose of uniquely identifying an individual, information concerning health or information concerning a natural person’s sex life or sexual orientation.

We do not knowingly or intentionally collect sensitive personal information from individuals, and you must not submit sensitive personal information to us.

CHANGES TO OUR PRIVACY POLICY:

We update and amend our Privacy Policy from time to time.

Minor changes to our Privacy Policy:

Where we make minor changes to our Privacy Policy, we will update our Privacy Policy with a new effective date stated at the beginning of it. Our processing of your information will be governed by the practices set out in that new version of the Privacy Policy from its effective date onwards.

Major changes to our Privacy Policy or the purposes for which we process your information:

Where we make major changes to our Privacy Policy or intend to use your information for a new purpose or a different purpose than the purposes for which we originally collected it, we will notify you by email (where possible) or by posting a notice on our website.

We will provide you with the information about the change in question and the purpose and any other relevant information before we use your information for that new purpose.

Wherever required, we will obtain your prior consent before using your information for a purpose that is different from the purposes for which we originally collected it.

CHILDREN’S PRIVACY:

We do not knowingly contact or collect information from persons under the age of 18. The website is not intended to solicit information of any kind from persons under the age of 18.

It is possible that we could receive information pertaining to persons under the age of 18 by the fraud or deception of a third party. If we are notified of this, as soon as we verify the information, we will, where required by law to do so, immediately obtain the appropriate parental consent to use that information or, if we are unable to obtain such parental consent, we will delete the information from our servers. If you would like to notify us of our receipt of information about persons under the age of 18, please do so by sending an email to studio@joshmachines.com.

COPYRIGHT:

The copyright in this Privacy Policy is either owned by, or licensed to, us and is protected by copyright laws around the world and copyright protection software. All intellectual property rights in this document are reserved.

CONTACT INFORMATION: 

If you have any questions regarding these terms and conditions of this website, please contact us by any of the following means;

Web:www.joshmachines.com

Email:studio@joshmachines.com

Address: 308, Vikas Surya Tower Plot No. 7, Sector 12, Dwarka, New Delhi-110075, India.
Landline No: +91 11 40109354
Mobile No: +91 9810941289

 

© All rights reserved.                                                                                                                    September, 2018.